If you see a discrepancy on your statement you need to contact the loan servicer. You can call them over the phone but it is a best practice to write a formal letter regarding disputed charges. Remember to use the address the server requests be used for written communications. Otherwise a response may be delayed.
Here is an article outlining important steps to follow when disputing an error with your servicer:
Contact Counsel Mortgage Group. We’re always happy to help.
We offer a variety of products and services, ask us how we can assist you today:
Counsel Mortgage Group®, LLC
480-502-1000
NMLS #178927
AZ MB #0909580
CA DBO #60DBO43873
Copyright © 2020 Counsel Mortgage Group®, LLC.
Click here to change this text